Fastest way to get help
Open Brengo Support with the message button in the bottom-right corner of the site. It is a ticket-based conversation system: the request and its history stay together, and a signed-in customer can continue the conversation from their account.
Support hours are 10:00–22:00 Moscow time.
For an order question, open support from that order whenever possible. This attaches the relevant context and helps the team answer faster.
Other contact channels
The support email and phone number are listed in the verified Brengo details below. The dedicated rights-holder email is intended for notices about trademarks, product images, descriptions and attribution.
Do not send full bank-card details, passwords or verification codes through chat, email or attachments.
Operator details
The legal name, registration details, legal address and postal address below come from the single Brengo Business Profile and are not copied into this page manually.